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Terms & Conditions

Our Details
This website is the official online shopping channel for:

VITA copenhagen ApS
Kongens Nytorv 15
DK-1050 Copenhagen K
Tel. +(45) 31 39 31 31
Fax. +(45) 31 73 32 20
CVR/VAT No.: 31852250

Returns Policy
If you are not satisfied with your purchase, simply return the unused item(s) to us in their original packaging within 14 days of receipt. The item must be returned in its original packaging with any enclosed documentation. We will issue a full refund (excluding original delivery charge) within 10 days after receipt. If the product is not in its original condition we will charge a handling fee of 25 Euro.

If you would like to return a product, send it to:
VITA copenhagen ApS
Kongens Nytorv 15
DK-1050 Copenhagen K

Please include a note in your parcel with the following details: order number, name, address, telephone number, and bank details.

Please note that if you return merchandise without a receipt or invoice, we can only provide the last known value of the item in the form of a merchandise credit. Items should be returned in their original packaging. VITA copenhagen ApS will only pay the return shipping costs if the return is a result of our error or faulty products. VITA copenhagen ApS reserves the right to reject the returns of goods that are not returned in accordance with our Returns Policy and we may request that you pay for the shipping of such goods back to you.

Cancellation Policy
If you have placed an order that you wish to change or cancel, please contact us immediately at +45 31 39 31 31. If your order has shipped, you will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling costs will not be refunded. 

Delivery terms

We ship orders within Europe.

Payment Terms
We accept payment by PayPal, Visa, Visa Electron, MasterCard and Maestro. 

All trademarks on this website are registered by VITA copenhagen ApS. All product designs and product names included on this website are protected by copyright and trademark laws. You are not permitted to use any product designs, product names or trademarks represented on this site without the prior written consent of VITA copenhagen ApS. VITA copenhagen ApS reserves all rights. This website and all contents there are protected by copyright laws, trademark laws and other applicable laws. You are not permitted to copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this website including all text, images and layout without the prior written consent of VITA copenhagen ApS.

Privacy Policy
Your privacy is important to us - our privacy policy follows these principles: We use third-party web beacons (Google Analytics) from Google to help analyze where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.

Use of Cookies
Cookies are pieces of information that a web site transfers to your computer hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major web sites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes: To identify you; to customize our site for you; to help improve navigation. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so. If you reject cookies, Google Analytics Statistics captures only a subset of the information necessary to generate all traffic reports.

Personal Information
Your personal information will not be shared, circulated, nor modified in any other way without your previous consent.
You can correct, or cancel your information at any time by contacting:
VITA copenhagen ApS
Kongens Nytorv 15
DK-1050 Copenhagen K
Tel. +45 31393131
Email: customer-service@vitacopenhagen.com

To the fullest extent possible, VITA copenhagen ApS provides accurate content on this website. Occasionally there may be price changes, sold out goods and unintentional errors on the website. We reserve the right not to be liable for errors or changes incurred in this respect. Unless otherwise stated, no employee, affiliate or representative of VITA copenhagen ApS is liable for damages arising from the use of this website or the products and services sold on this website. 

Applicable Law and Jurisdiction
These Terms and Conditions are subject to the laws of Denmark and any dispute related to this website, its services or these Terms and Conditions shall be settled by the Maritime and Commercial Court of Denmark.